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Christmas is coming ....so they tell me....
As I hate any type of Christmas shopping that involves going into shops, I have a mantra.."If it can't be bought online...it doesn't get bought'...(It works for me....usually) 
Last night at 22.15, in an effort to kick off my present buying I went into the Carphone Warehouse online site
I purchased, without problem a Samsung Gear watch......(or so I thought)....
I received the email order acknowledgement and went to bed happy (thinking as you do...that was another present bought) 
This morning, I received a text from my bank asking if I had attempted a purchase for £249..If Yes I was to press Y and they 'would unblock my card'....I pressed Y..and had another text back saying 'we have now unblocked your card.Please re-order the item'....
No problem I thought, this bank is putting into place good security measures.....
So I went in and filled in all the purchase details again...time consuming...but hey?.. However, before I pressed buy now..I rang CPW (I wanted to make sure I didn't buy 2 watches) 
Lovely guy on the phone...Assured me he would cancel the first order and stay on the phone till the second order was cleared...
He waited....and waited...and waited (as did I).....
The second transaction did not go through.... 
I rang my bank ...enraged...
Apparently my text did NOT unblock my card immediately as promised. Bank CS had to go through to their Fraud Dept and get them manually to unblock it...
Here is the 'joke' of all this easy online ordering malarky
For the THIRD time I needed to re-order this watch...which I did...and then ring CPW again to check that the 3rd transaction had gone through...
Eureka ...it has been processed apparently...and I am assured by CPW...I should get this watch tomorrow.....
Will I get one watch or three...?? We will see...
Moral to this tale.... Online shopping aint all it is cracked up to be...
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@Beenherebefore wrote:@Cleoriff My bank has an online page where I can log from/to dates when I'm out of the country.
Was your transaction covered by the "Verified" system ?
It is covered by Verified by Visa. Nationwide is the building society in question and I have had NO problems with them in the past. Their fraud system is brilliant normally. I honestly think it was 'blocked' because I used it last in Spain 6 days ago...(I have 3 cards) ....added to that I 'bought' the watch at 22.30pm....
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Using the card in two different countries in a short period of time is obviously what triggered the alert.
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@Bambino wrote:Using the card in two different countries in a short period of time is obviously what triggered the alert.
Agree...and probably with hindsight I should have used a card I hadn't used in Spain....but hindsight is a wonderful thing.... and who knew that once I was told the card had been unblocked....it actually hadn't been 
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Hopefully only the cost of one watch will be taken from your account, too!
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Worth keeping an eye on your account for a while....
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@MI5 wrote:
Hopefully only the cost of one watch will be taken from your account, too!
That was my worry Rich...hence me checking with CPW. I was assured that only one transaction had gone through. Having so little faith I have my online banking website open...and keep refreshing the page to check 
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I think it would have showed up by now but still, worth keep checking.
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Having said I keep refreshing the page...I am now off to the vets with 2 cats for booster injections...
I will have to open my banking app on my phone ...oh yeah ...and use a DIFFERENT card to pay the damn vet bill...
