on 30-10-2014 09:40
Christmas is coming ....so they tell me....
As I hate any type of Christmas shopping that involves going into shops, I have a mantra.."If it can't be bought online...it doesn't get bought'...(It works for me....usually)
Last night at 22.15, in an effort to kick off my present buying I went into the Carphone Warehouse online site
I purchased, without problem a Samsung Gear watch......(or so I thought)....
I received the email order acknowledgement and went to bed happy (thinking as you do...that was another present bought)
This morning, I received a text from my bank asking if I had attempted a purchase for £249..If Yes I was to press Y and they 'would unblock my card'....I pressed Y..and had another text back saying 'we have now unblocked your card.Please re-order the item'....
No problem I thought, this bank is putting into place good security measures.....
So I went in and filled in all the purchase details again...time consuming...but hey?.. However, before I pressed buy now..I rang CPW (I wanted to make sure I didn't buy 2 watches)
Lovely guy on the phone...Assured me he would cancel the first order and stay on the phone till the second order was cleared...
He waited....and waited...and waited (as did I).....
The second transaction did not go through....
I rang my bank ...enraged...
Apparently my text did NOT unblock my card immediately as promised. Bank CS had to go through to their Fraud Dept and get them manually to unblock it...
Here is the 'joke' of all this easy online ordering malarky
For the THIRD time I needed to re-order this watch...which I did...and then ring CPW again to check that the 3rd transaction had gone through...
Eureka ...it has been processed apparently...and I am assured by CPW...I should get this watch tomorrow.....
Will I get one watch or three...?? We will see...
Moral to this tale.... Online shopping aint all it is cracked up to be...
Veritas Numquam Perit
on 30-10-2014 13:47
on 30-10-2014 13:47
How are the mighty fallen............
on 30-10-2014 13:50
on 30-10-2014 13:50
GOOD News...I think....
Email from CPW...my watch is 'on its way'..... DPD....next day delivery....
Only one payment has been taken (so my money is as it should be)....
So....if it does arrive tomorrow...I will be able to report my satisfaction...with CPW ...
Veritas Numquam Perit
on 30-10-2014 13:54
on 30-10-2014 13:54
Good thing you didn't order anything from O2, although you may have got it for Christmas (which one?)
on 30-10-2014 13:55
on 30-10-2014 13:55
on 30-10-2014 20:37
on 30-10-2014 20:37
Further good news...just had a text in from DPD....watch for delivery tomorrow. 1 hour delivery slot...will be updated with time tomorrow morning...
Veritas Numquam Perit
on 30-10-2014 20:43
on 30-10-2014 20:45
on 30-10-2014 20:45
Good stuff
I've just had a text from O2 stating that the accessory pack and case for the Note 4 is being despatched in the next 2-3 days....deep joy. Let's hope it gets redirected to my son's
on 30-10-2014 20:50
on 30-10-2014 20:50
on 30-10-2014 21:06
on 30-10-2014 21:06
I can do irony pretty well....hence the title of the thread...
Veritas Numquam Perit
on 30-10-2014 22:27
on 30-10-2014 22:27