Issues logging in to Prsnt app to redeem Blue Monday Codes

[SES_71]

Hi,

Has anyone managed to find out how to log back into Prsnt App if you have an account already but have been logged out? I have changed my phone, but mobile number & email are the same but when I have installed the prsnt app I can't find  any way to log in and if I use the details to create an account I get a message saying I have an account and to log in!! Tried emailing the support team at Prsnt but no reply! Has anyone any experience of this and how to resolve? 

[madasaf1sh]

@SES_71 

Your only option is to try uninstalling nad reinstalling the App, other than that is is down to contact PRSNT who I will be honest are not the best at responding to anyone.. 

You could try them on X  at @my_prsnt 

There is nothing anyone can do to help, as they are a 3rd party