This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Undelivered order and no confirmation

Go to solution
Abby
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎01-01-2019 16:49

on ‎01-01-2019 16:49

Did anyone else use the priority code for 25% off of the Fitbit Charge 3?
I ordered it on the 30th Dec and booked the 8am-10pm delivery slot on the 31st Dec. However, I didn’t get a confirmation email of the purchase (the money’s been taken out of my account), and it hasn’t turned up.
I rang o2 but they couldn’t track it as I haven’t got a confirmation.
Can anyone help?!
Message 1 of 12
4,089 Views
0 Kudos
11 REPLIES 11

Go to solution
Rlamps81
Level 1: Joiner
In response to jonsie
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

on ‎09-01-2019 15:35

on ‎09-01-2019 15:35

Which customer service number did you call? I am struggling to find one as I am still waiting for my FitBit as well!!

 

Message 11 of 12
707 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Rlamps81
  • 151862 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎09-01-2019 15:44

on ‎09-01-2019 15:44

@Rlamps81 call 202 if you also have an O2 contract phone.

Other numbers on here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 12
705 Views
0 Kudos
Top