Solved: No email of order confirmation

Kmoz · ‎08-01-2019

Hi

I have ordered 2 Fitbit Charge 3’s using the o2 priority app. I downloaded the confirmation receipt of order via the website. I have not received a confirmation email for my order so I am now concerned that I will not receive the ‘arrived in store’ email as I chose click and collect. What do I do?

MI5 · ‎08-01-2019

@Kmoz chase it up with customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-01-2019

@Kmoz chase it up with customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-01-2019

You won’t get any confirmation until it’s dispatched

andy48 · ‎10-01-2019

I ordered a Fitbit last night. I have the Order number & confirmation of order but NO email. I have been on the phone to O2 for an hour. No joy. they don't even have any contact details for O2 priority. Waste of time. I am concerned.