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Undelivered order and no confirmation

Abby
Level 1: Joiner
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Did anyone else use the priority code for 25% off of the Fitbit Charge 3?
I ordered it on the 30th Dec and booked the 8am-10pm delivery slot on the 31st Dec. However, I didn’t get a confirmation email of the purchase (the money’s been taken out of my account), and it hasn’t turned up.
I rang o2 but they couldn’t track it as I haven’t got a confirmation.
Can anyone help?!
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Rlamps81
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Which customer service number did you call? I am struggling to find one as I am still waiting for my FitBit as well!!

 

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MI5
Level 94: Supreme
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@Rlamps81 call 202 if you also have an O2 contract phone.

Other numbers on here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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