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Level 1: Joiner
Posts: 2
Registered: ‎13-12-2018
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O2 priority tickets not working - Garbage Kew the Music

I have been trying to buy tickets for this since the presale went live at 10am

 

I am signed in to the website fine

 

The 'buy tickets' link on this page https://priority.o2.co.uk/tickets/5c0e4b0f652205003eb9576a/garbage-at-kew-the-music?topCategory=TICK...

 

just continually redirects back to https://priority.o2.co.uk/tickets

 

It's acting like a broken link. I've tried both on chrome on my PC and on safari on my iphone. Any other presale page the 'buy tickets' button takes you to a map of the venue etc to select tickets. 

 

Whats going on?

Posts: 60,527
Topics: 642
Registered: ‎14-01-2013

Re: O2 priority tickets not working - Garbage Kew the Music

@emma1  Other then the tickets being sold out I can't understand what's going on.

@EmilieTHave you any news on this ?

*The Game Is On*


Community Manager
Posts: 2,691
Registered: ‎18-04-2018

Re: O2 priority tickets not working - Garbage Kew the Music

We've not heard about issues with this pre-sale @Cleoriff but I'm checking and will let you know if I hear anything back.

 

I'm sorry to hear you're having difficulties getting tickets for this gig, @emma1; if I receive any update around this I'll post it here slight smile


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Posts: 82,942
Topics: 510
Solutions: 10,055
Registered: ‎04-04-2012

Re: O2 priority tickets not working - Garbage Kew the Music

[ Edited ]

@emma1

It's working OK for me and takes me here https://kewthemusic.seetickets.com/event/garbage/royal-botanic-gardens/1295330?pre=o2priority 

Maybe try a different browser?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎13-12-2018

Re: O2 priority tickets not working - Garbage Kew the Music

Finally got it to work, just kept clicking

 

Weird, but at least we have our tickets now. 

Posts: 60,527
Topics: 642
Registered: ‎14-01-2013

Re: O2 priority tickets not working - Garbage Kew the Music

Good to hear @emma1

*The Game Is On*


Posts: 82,942
Topics: 510
Solutions: 10,055
Registered: ‎04-04-2012

Re: O2 priority tickets not working - Garbage Kew the Music

Splendid news Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 2,691
Registered: ‎18-04-2018

Re: O2 priority tickets not working - Garbage Kew the Music

Awesome, thanks for letting us know @emma1 smiley I'd be curiosu to know how you find the gig so don't hesitate to come back afterwards and let us know how you liked it, or even share a few pictures!


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