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Level 1: Joiner
Posts: 1
Registered: ‎14-12-2018

Not recived my prize

Last week I won a personalised santa sack and it said an email will follow shortly on how I can claim my prize. however the email never showed? What can I do about this?
Posts: 84,009
Topics: 518
Solutions: 10,378
Registered: ‎04-04-2012

Re: Not recived my prize

Have you checked your spam?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 63,721
Topics: 530
Solutions: 3,309
Registered: ‎04-01-2009

Re: Not recived my prize

Is the text a replyable text or not? Just a thought....

Community Manager
Posts: 3,315
Registered: ‎18-04-2018

Re: Not recived my prize

Hi @Terrilouise97, and congratulations on your personalised Santa sack santa I was wondering if you got a chance to check your spam, or found out more around how to claim the prize since you last posted?

Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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