Not recived my prize

Terrilouise97 · ‎14-12-2018

Last week I won a personalised santa sack and it said an email will follow shortly on how I can claim my prize. however the email never showed? What can I do about this?

MI5 · ‎14-12-2018

Have you checked your spam?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-12-2018

Is the text a replyable text or not? Just a thought....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎17-12-2018

Hi @Terrilouise97, and congratulations on your personalised Santa sack I was wondering if you got a chance to check your spam, or found out more around how to claim the prize since you last posted?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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