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O2 Priority app unable to connect

PAG
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Anybody else experiencing issue with Priority sign in? App working ok till last night, now get message" Unable to connect at the moment, sorry about that." Have uninstalled & reinstalled several times without success. Any ideas please?
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Cleoriff
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Mine is still fine as well. Straight on with no issues at all

Veritas Numquam Perit

Girl in a jacket
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Charl_
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ok thanks 🙂

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Marjo
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Hi all, how's your Monday going? I was sorry to read you weren't able to access the Priority app earlier - are you still having the same issue today or did it pass? @PAG & @Charl_

 

Thanks guys for helping out @jonsie@MI5 and @Cleoriff. slight_smile

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PAG
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Hi.
It was actually the Priority app & I'm still having the same issue today. Have booked an appointment with a Guru later in the week, hope they can get to the bottom of it.
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Marjo
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Oh yes cheers for the correction, I'll edit my post above. slight_smile Thanks for coming back to update on your situation. Sorry to hear it's still not working for you. 😞 Hopefully the Guru can figure it out, please do pop back in to let us know how it goes!

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PAG
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Will do.
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Charl_
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Hi - yes I'm still having the same trouble 😞 

 

@PAG, I'd be keen to know how you get on with Guru!

 

 

Cheers

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PAG
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So frustrating isn't it?
My appointment is on Wednesday, will post again afterwards.
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MustardTree
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I am also having this problem since Saturday.  I have an old android phone on Jellybean and wondered if this could be the problem. 

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MI5
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JB is no longer supported for the latest Priority app so could well be the issue in your case.
You can still login through your browser though.
https://priority.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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