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Not receiving Blue Monday winning emails

Sunny5
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Hi, just wondering if anyone else with Outlook email is not receiving 02 priority winning emails due to Outlooks  new rules, where if you are sending more than 5000 emails a day and you are not set up with SPF, DKIM and DMARC, no one will receive the winning emails. Is 02 priority aware about this ?

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madasaf1sh
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I got mine straight away but run my own mail servers, but wouldnt be surprised if some people had marked it as Junk accidently which the MS take action.. 

 

We see this with corporate mail sometimes.. good old Microsoft..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Enlli
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Not a question we can answer here as customers.

Have a look at the ever expanding thread here

https://community.o2.co.uk/t5/O2-Priority/Blue-Monday-Pizza-Express-gift-card/td-p/1791480

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
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@Sunny5 

 

The emails from o2's blue mondays email address definetly have MX, SPF etc  there is no DKIM or DMARC, but that is nothing new and not really a requirement for email delivery, looking at a mail delivery report by by domain for where I work, we cant use DKIM or DMARC on a couple of our customer facing domains and we have no problems delivering mail to the MS Domains... 

 

Talos is not reporting owt strange, and nor is gmail, or SpamAsassin 

 

Screenshot 2025-05-06 at 09.26.19.png

 

Strangely the domain is hosted in Microsoft 365, but I have a sneaky feeling this is more down to some customers reporting the domain as Spam.. so one for customers to report to MS

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Sunny5
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Thank you for the reply, it's strange as I received a winning email last week but not this week when I entered 

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madasaf1sh
Level 78: King of Kings
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I got mine straight away but run my own mail servers, but wouldnt be surprised if some people had marked it as Junk accidently which the MS take action.. 

 

We see this with corporate mail sometimes.. good old Microsoft..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 6
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Sunny5
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Eventually received the winning email on Wednesday - took a while so we'll see if the chocolate arrives 🍫

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