I was sent a text by o2 saying I could have a 3 month FREE trial of Duolingo Plus. I could cancel before the end of the free trial to avoid paying a monthly/yearly subscription. My free trial ends this month, but I cannot find any way of ending it! I have checked other online comments & it would seem I’m not alone. There’s a lot of angry & confused customers. As nobody is able to cancel before a payment is taken. Please help me as I don’t want to be in the same position. This was the text…
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Prepare with the world's most popular language learning app. Get a 3-month subscription to Duolingo Plus, on us. Ends 31 Jul: http://v.o2.co.uk/l4e307q7
16+. Auto-renews at £12.49/month. Cancel anytime. Terms apply. To stop texts, text PRSTOP to 21300
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Hi there @PJM
Welcome to the O2 Community Forum.
Good advice from @Cleoriff and I do hope you can stop the auto payment.
I have got to say (which isn't terribly helpful🤔) that however tempting
these so called free trial offers are, in my opinion, they are always best
Good Luck and best wishes