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Level 1: Joiner
Posts: 6
Registered: ‎12-10-2012

£5 voucher give away

Really disappointed to not be able to get a free £5 voucher after being a long standing, loyal customer.

i watched the countdown to the last second to try and get an iTunes voucher yet as soon as I clicked the button, it said out of stock...this was literally a second after them going up for grabs.

I spread the word to my friends and family about this but couldn’t sort one for myself.

i really think that it shouldn’t be first come first served, I think as a customer, you should get the offer sent to you and you choose a voucher. Therefore making it fair for everyone.

Totally disappointed O2 😔

Posts: 73,312
Topics: 688
Registered: ‎14-01-2013

Re: £5 voucher give away

[ Edited ]

@Clur11You are about the 5th person today who has expressed disappointment with Priority offers. Certainly they are not working for those that need them. Smiley Sad

The only problem with having the offer sent to you is that many people dont want them or even use them. Therefore limited supply would mean you probably wouldnt get one anyway...

*The Game Is On*


Posts: 70,364
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: £5 voucher give away

Many people had the same problem. It has been a total sham I'm thinking. 

Level 1: Joiner
Posts: 6
Registered: ‎12-10-2012

Re: £5 voucher give away

I think it was a total sham! There surely has to be a better way to do things.

Posts: 88,546
Topics: 534
Solutions: 11,467
Registered: ‎04-04-2012

Re: £5 voucher give away

Join the other unhappy punters
https://community.o2.co.uk/t5/Other-products-and-services/O2-priority/m-p/1099291#M28795
Typical o2 shambles tbh.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 70,364
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: £5 voucher give away


@MI5 wrote:
Join the other unhappy punters
https://community.o2.co.uk/t5/Other-products-and-services/O2-priority/m-p/1099291#M28795
Typical o2 shambles tbh.....

There.... sorted it for you 😉

Posts: 73,312
Topics: 688
Registered: ‎14-01-2013

Re: £5 voucher give away

[ Edited ]

Perhaps @MercedesS or @Marjo could send some feedback to the priority team? Of all those who have complained today, it's a similar issue. Pressed on time to receive offer and within a second, it's showing as no longer available. Totally embarrassing for those stood at checkout tills

*The Game Is On*


Posts: 73,312
Topics: 688
Registered: ‎14-01-2013

Re: £5 voucher give away

Posts: 70,364
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: £5 voucher give away

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Former Staff
Posts: 1,192
Registered: ‎01-02-2017

Re: £5 voucher give away


@Cleoriff wrote:

Perhaps @MercedesS or @Marjo could send some feedback to the priority team? Of all those who have complained today, it's a similar issue. Pressed on time to receive offer and within a second, it's showing as no longer available. Totally embarrassing for those stood at checkout tills


Already done @Cleoriff, thanks!

 

But since we can only get "some" vouchers and we have a lot of customers, chances are very slim sorry. sweat

 

 

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