Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I've been trying to upgrade my tariff all day, (via phone and website) but keeping getting the following message:Something went wrong. Please try refreshing the page or come back later
Hi, I'm new with o2, I want to keep my old mobile number (from the iphone 12 EE to iphone 14 pro O2). So I requested a PAC code from my old provider (EE), to which the person at the o2 shop entered it and said it will transfer (my old mobile number),...
Hi, I have an Apple Watch ultra and I’m having connection issues. my status constantly says no connection and on provider doesn’t say anything. I can’t leave my iPhone without my watch having the come up. I’ve done everything possible restarts, Unpai...
Im trying to upgrade my apple watch to a Samsung watch but its not giving me the option to upgrade to Samsung only to apple my upgrade is £44 odd to pay
When I open my xxxxxxxxxxx mobile number, it does not connect to the network. I think my simcard is deactivated. Can you reactivate my simcard please? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hello Aaron, Your bill for account xxxxxxxxxx is -£18.85 this month. To view it, just go to www.o2.co.uk/myo2/viewbill. Turn off your wifi and you won't need a username or password. We'll carry this credit forward to your next bill, or you can reques...
Having problems switching from immobile to o2
My o2 has never allowed me to log in . I have an o2 account but it hasn’t allowed me to log in. I try to do this a month ago and the same thing happened
Hi there,Hoping someone can help I need a MCK code and O2 customer services keep transferring me to every department known to man and Samsung can't help me. I need to give the phone to someone who is on another network and the unlatching code O2 sent...
My contract is finished on my device plan last month but I haven't up graded to a new device and my bill this month has gone from 35.94 to 41.92 why would this be wen I didn't up grade to a new handset sure I should be paying less when am not paying ...
