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Forum Posts

Resolved! Stolen phone

Hello, my phone was stolen yesterday. I would like to opt for a new device/plan with O2. How should I go about getting a sim with the same number? Thank you.

Ilyana by Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

Using Samsung S22 in South America.

I am in South America with Data roaming activated and I cannot make or receive calls, text or use the Internet. Can log on to hotel WiFi to use WhatsApp. Please help ASAP. Thanks

JaneM by Level 1: Joiner
  • 567 Views
  • 1 replies
  • 0 kudos

Resolved! puk code

i need puk code im locked out of my samsung 

geoh by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 android app won't let me log in

My O2 android app won't let me log in, online is fine but app says details don't match?, the details are the same so how can it work on the website but not on the App, I have cleared Cache/Data and uninstalled/reinstalled the app and still nothing?!

Xaneth by Level 1: Joiner
  • 985 Views
  • 5 replies
  • 0 kudos

Resolved! PUK code

Hi: I need my PUK code but can’t obtain it as you keep saying you’ve sent a code to my phone number but I’m not receiving it…

Estelle02 by Level 1: Joiner
  • 1094 Views
  • 3 replies
  • 0 kudos

Resolved! fraud

My phone number and phone is being used for online fraud, how do I block my number from these people. they have hacked my social, email and bank

RJI by Level 1: Joiner
  • 605 Views
  • 2 replies
  • 0 kudos

Roaming

Good evening.We are on holiday now,in Hungary.Why my roaming not working in Europe?We have iPad tablet we have 20GB Internet but in Europe not working,why?Thanks

Eniko by Level 1: Joiner
  • 665 Views
  • 2 replies
  • 0 kudos

Data download speed very slow

Hi, I hope someone can help me? I recently installed a data sim giffgaff in to my caravan dongle and struggled to get any reasonable download speeds (between 2-4 mbps). I happened to read someone else’s comments on this and they were advised that the...

Robinf by Level 1: Joiner
  • 1403 Views
  • 4 replies
  • 0 kudos