@GDegty O2's systems are running slowly and there may be a lag which is causing your account not to update. Check to see if the upgraded data has been added as a bolt-on. Only other thing you can do is to persevere with trying to speak to customer service.
Sorry you are having issues with your new tariff, 2 things to quicly check if you havent already becalling through to the team.
If these dont apply, then our customer services team over the phone will need to look at your account and hopfully resolve it for you.
Hi @GDegty , sorry to hear you were having trouble with your data allowance earlier. You got some suggestions above that I hope were helpful, but as it's been a few days since you last posted, I just wanted to check if you managed to get everything working ok?
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