on 06-09-2021 08:11
hi there
I have tried absolutely every suggestion on the O2 website repeatedly but still says no service, I have put my sim from my new phone which is damaged into my old one so think maybe you guys could activate it from your side
Solved! Go to Solution.
on 06-09-2021 08:25
You'd need to contact O2 directly.
You can use Skype to call.
All numbers are in this guide https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 06-09-2021 08:25
You'd need to contact O2 directly.
You can use Skype to call.
All numbers are in this guide https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.