cancel
Showing results for 
Search instead for 
Did you mean: 

No service

Alisonpk
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I added a third handset to my account for my daughter to use. She wanted to keep her previous number so that was all arranged. Was due to change today but it hasn't. The old number has moved to the handset as when I call it goes straight to o2 voicemail but she can't use it, it's saying no service and trying to actually speak with someone at o2 is virtually impossible. Is there something she maybe needs to do that hasn't? Thanks

Message 1 of 2
185 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 145944 Posts
  • 636 Topics
  • 28087 Solutions
Registered:

@Alisonpk 

Try rebooting her phone, if not, you'll need to keep trying O2. 

Guide: How to find help & contact O2 

Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 2
166 Views