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Is my final bill fraudulent!?!

FrustratedinUS
Level 1: Joiner
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Hi. We recently emigrated to USA. I received my final bill via email which apparently was zero. I have now had another (unofficial looking) email from o2 saying I owe money. I need help please.

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jonsie
Level 94: Supreme
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Registered:

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

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jonsie
Level 94: Supreme
  • 86540 Posts
  • 594 Topics
  • 4977 Solutions
Registered:

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

View solution in original post

Message 2 of 3
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FrustratedinUS
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Registered:

Thanks for your help. I ended up forwarded the email to O2 fraud department who have confirmed my account is clear and the email should be ignored and deleted.

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