Solved: stolen mobile

Monika · ‎09-11-2019

hi i try to report stolen my mobile but i cant access to my account becouse i need 6 digital code and they send me this on my mobile how i could do that i have no my mobile

Cleoriff · ‎09-11-2019

Hi @Monika

Follow the advice in this guide Guide: Lost or Stolen O2 Device? - How to Report it

Veritas Numquam Perit

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Cleoriff · ‎09-11-2019

Hi @Monika

Follow the advice in this guide Guide: Lost or Stolen O2 Device? - How to Report it

Veritas Numquam Perit

MI5 · ‎09-11-2019

@Monika

You will have to call customer service and ask them to verify your account by using your security details instead.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎09-11-2019

@Monika You can contact customer service from any phone for free on 0800 032 1402

I DO NOT WORK FOR O2

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