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on 09-11-2019 10:10
hi i try to report stolen my mobile but i cant access to my account becouse i need 6 digital code and they send me this on my mobile how i could do that i have no my mobile
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on 09-11-2019 10:13
Hi @Monika
Follow the advice in this guide Guide: Lost or Stolen O2 Device? - How to Report it
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on 09-11-2019 10:13
Hi @Monika
Follow the advice in this guide Guide: Lost or Stolen O2 Device? - How to Report it
Veritas Numquam Perit
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on 09-11-2019 10:17
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on 09-11-2019 10:17
You will have to call customer service and ask them to verify your account by using your security details instead.
Guide: How to find help & contact O2
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on 09-11-2019 13:49
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on 09-11-2019 13:49
![](/skins/images/7DB83994C2885194C61EE595F13D927B/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/7DB83994C2885194C61EE595F13D927B/responsive_peak/images/icon_anonymous_message.png)