o2 open

[LB87]

Hi 

I am trying to add my employee discount for a new O2 refresh contract, the account was opened today on a new contract handset.

I have followed the guide, of work email, and have the code, however, when I go to my O2 I currently get a we are experiencing technical difficulites please try again later message.

Anyone experienced this before, in my account, bolt ons etc is not working yet, does your account take 24 hours to have all the info ready etc?

I do not want to miss the opportunity of registering for the perk.

Any help would be appreciated.

Thanks.

[Cleoriff · Accepted solution]

Hi @LB87 

Many people are experiencing issues with Open and everything else

Guide: O2 Open & Friends and Family discounts - How to sign up 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

[LB87]

Thank you, hopefully all sorted soon or anything people have missed during this period, O2 will honour at a later date.

Stay safe all.

[Cleoriff]

Same to you @LB87 

[mamfax]

Hi,

Did you get this sorted as I am having similar problems with my new upgrade! Can not add my nhs discount! Saying there was an error?

Thanks

[Cleoriff]

Same advice @mamfax 

Call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

0800 587 4005 seems the best number currently.