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my upgrade

JJOates
Level 1: Joiner
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on ‎14-10-2023 18:20

on ‎14-10-2023 18:20

i have just been on the phone with 02, i have upgraded my contract to a sim only plan 30gb plus. 

 

i was told and saw on the website that this would include my current £5.99 Disney + along with one other extra. 

my Disney plus has just been cancelled and i cna only add it back on for £7.99. this is also my only optional extra not the 2 that were advertised 

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MI5
Level 94: Supreme
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on ‎14-10-2023 18:23

on ‎14-10-2023 18:23

@JJOates 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

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