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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Change information relating to my phone

You have (Removed) as owner of Samsung phone (REMOVED) I would like this changed as I am the owner of the phone (Removed) Can you help me with an update of the information?

the return of my iphone.

Mt iphone 15 has been returned a chap called James arranged for royal mail to collect the phone last week which they did. I did not order it as I said I could not afford it.

cancel the account

We left England, and would like to cancel the account. Our bank account is deactivated. Please cut us off.

Resolved! Optional extra link not working

The redeem optional extra link within myo2 accountans within the sms essage I received is not working even though I still have 1 day left to redeem it.