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my o2 app on kindle?

Anonymous
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Ive downloaded the app at some point and it works fine on my kindle, went to load it on my sisters and cant find it for download now????
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Cleoriff
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Hi @Anonymous

Here's the link for it http://www.o2.co.uk/apps/my-o2

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Anonymous
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Yep, saw that and there is no kinle links.....and having just tried my app it says update by sending a text , not much use as a kindle isnt a phone!

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Cleoriff
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Hi...I have just looked in the Amazon store. You can get the app for free from there...

http://www.amazon.co.uk/Telefonica-UK-Limited-My-O2/dp/B009NTLF2G

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Anonymous
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Yes, device not supported and its not on the app store.....has it benn dropped, who would i ask?

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Cleoriff
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@Anonymous wrote:

Yes, device not supported and its not on the app store.....has it benn dropped, who would i ask?


Personally I would be contacting Amazon directly. They have a very quick response time. Someone will ring you back free of charge immediately...if you go onto their Contact us page via the Kindle Store

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MI5
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@Anonymous wrote:

Yes, device not supported and its not on the app store.....has it benn dropped, who would i ask?


This is something that @Toby can check for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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hI there @Anonymous

 

No , it hasn't been dropped, Fire OS is still supported. What version have you got?

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Anonymous
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Um version 5.00

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Anonymous
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  1. Swipe down from the top of the screen to open Quick Settings, and then tap More.
  2. Tap Device, and then tap About. If you have the latest software update, it should look like this: 10.5.1_user_5172420.

 

was it this that you did? And I meant your sister's kindle, because that is the one that is not working

If it's anything like yours and the version is 5.0, the software is very out of date. Current version is 10.5.1

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