on 03-12-2020 19:29
You can only see outgoing calls on your bill so unless the incoming calls are on your phones call log, you cannot retrieve them.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 03-12-2020 19:58
Are you getting malicious calls? You could try emailing the nuisance calls bureau on the following email address firstname.lastname@example.org
They won't be able to provide you a list of incoming callers.
on 04-12-2020 13:45
Hi there @Helpplease1976 welcome to our community. It would be great to hear back from you if you get a moment to pop back in, to see if the above advice from @MI5 and @Nick_selkent was helpful and if you have any additional questions the community could help you with?
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on 04-12-2020 14:01
There is a dedicated page on the O2 website for unwanted calls. Here are just some of the things O2 can do:
1. Change your phone number free of charge and make your new number ex-directory.
2. Work with the police on trying to trace the caller because its a criminal offence of its threatening,obscene or causing distress.
3. Advise you to register with the telephone preference service if the calls are sales related.