Change my spend cap

[Anna133]

Can I change my spend cap till £10.00

[MI5 · Accepted solution]

@Anna133 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

Guide: Spend Caps & Charge to Mobile on O2 

[jonsie]

You need to call O2 @Anna133 

Guide: Coronavirus Community Help and Support 

Guide: Spend Caps & Charge to Mobile on O2 

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Choose the fraud option if necessary

[Marjo]

Hi @Anna133 happy Friday! Good advice above from the community! Do let us know if you need any further advice though or if everything went ok with your Spend Cap changes in the end?