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eSIM swap to another device

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jack11961
Level 1: Joiner
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on ‎11-11-2024 19:58

on ‎11-11-2024 19:58

eSIM swap to another device

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jonsie
Level 94: Supreme
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on ‎11-11-2024 20:06

on ‎11-11-2024 20:06

You will need a new esim

Easiest optionis to go instore with photo ID

Support guide here

eSIM - How to activate  

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 97148 Posts
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on ‎11-11-2024 20:06

on ‎11-11-2024 20:06

You will need a new esim

Easiest optionis to go instore with photo ID

Support guide here

eSIM - How to activate  

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Enlli
Level 70: Enigma
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on ‎11-11-2024 21:03

on ‎11-11-2024 21:03

If you can get a plastic replacement. Every time you need to switch your eSIM you will have this problem

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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