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My O2

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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! My bills aren't showing up in My O2 and the My O2 app isn't working.

Had a bill come through today that is 2x more than normal and wanted to view it and see why as I pay for my brother's phone line. I've logged onto My O2 and cannot view any of my O2 products and can't view my bill (or any previous bills). I've tried ...

Lost phone,freeze account

How do I freeze account ,phone lost when travelling

Can someone explain to me why I have a charge of £10.99 for things I have bought when I haven't.

I have thia problem too but o2 can't tell me what the charge is for and I haven't got any active subscriptions on my phone. Furious.

Resolved! PAC code

I have a pac code and would like to change my current number to a different one

account locked

my account has been locked and i don’t know my password to my account as i’ve only just registered with o2

Resolved! Contract

How can I find out when my contract ends?

Mobile data

Hi my mobile data stopped working a few days ago and is still not functioning

I can’t login into my account

I can’t log into my account

My credit check has been processing for longer than 24 hours

My credit check has been processing for 2 days now and I’ve got no updates not this, what am I supposed to do?

Voucher

I have received an email with a voucher code that is about to expire.The code is NBCCB3S00488.What can i use this for before 3rd October 2024

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