Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

No Data

I was unable to use mobile data as I was late paying my phone bill, but I have now paid what I owe and I still have no access to mobile data. Can this be fixed?

Unblock

My phone is blocked

O2 E-Mail

Received O2 e-mail advising that my contact mobile has been updated - Why ?

Finish contract

I wish to end my contract

Google pixel 9 pro

Hello, Its been almost a month, that I ordered a Google pixel 9 pro phone , When can I receive it ?

Resolved! issue direct debit

Hi O2 Support Team,I am trying to set up a direct debit for the 24-month eSIM plan, but I’m encountering an issue. When I enter my payment details, the system doesn’t seem to verify my card, and it’s unable to proceed with the setup.I’m using my pers...

Disney Plus

I want to add an extra member onto my disney plus subscription which is done through O2 (so the disney plus app just sends me to O2 to manage my subscription) - how do I do this?

My o2 is broken!

My O2 is just broken and doesn’t work since the new billing platform was forced on O2 by Virgin media. Information is missing. It only shows the device bills and no airtime and if one tries one of the links to billing history, upgrades etc up pops th...

No service

Hello im struggling to ring out or msg anyone

Resolved! Hello I want to cancel contracts with this my numbers

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

O2

Forum Posts