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contacting by phone

ben4754
Level 1: Joiner
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on ‎28-10-2020 12:01

on ‎28-10-2020 12:01

received text saying payment can't be taken. can't see why. how do i speak to someone. everything looks ok with bank. is this phishing

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MI5
Level 94: Supreme
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on ‎28-10-2020 12:11

on ‎28-10-2020 12:11

@ben4754 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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