Solved: cant access my02 app

JBM · ‎08-08-2023

Hi,

I have downloaded the app, when I log in I get error message.

"oops. My02 isn't available to you yet. Don't worry, you can still manage your account in MY02 for web"

I can access data on web but not on the app.

Cleoriff · ‎08-08-2023

If playing up or recently installed, it normally takes 24-48hrs for the app to sort itself out.

If you need to call O2 then try on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎08-08-2023

If playing up or recently installed, it normally takes 24-48hrs for the app to sort itself out.

If you need to call O2 then try on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).

Veritas Numquam Perit

O2