cancel
Showing results for 
Search instead for 
Did you mean: 

breakdown of final bill amount

AC_1050215678
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I already left O2 and got the email about payment, I guess it is the final bill. but I cannot find the breakdown of payment amount due to that email just a summary information, that amount is higher than usual, so I have to check it. Now I sign in to My O2 and cannot see anything about my bill, so frustrated...
Another, I already cut the direct debit, is O2 providing another payment method to previously client?

Message 1 of 2
375 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150444 Posts
  • 642 Topics
  • 28644 Solutions
Registered:

@AC_1050215678 

You're advised to leave the DD in place until the final bill is paid.


You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
372 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 150444 Posts
  • 642 Topics
  • 28644 Solutions
Registered:

@AC_1050215678 

You're advised to leave the DD in place until the final bill is paid.


You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
373 Views