My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8876 Views
  • 1 replies
  • 1 kudos

Resolved! Unable to access my account.

Hello,I wanted to contact a agent through the chat as I am hearing impaired. I went to press "mange your account 24/7" an error appears: 403 error, the request could not be satisfied. Request blocked. Generated by cloudfront (Cloudfront). Request ID ...

Maine87 by Level 2: Apprentice
  • 5305 Views
  • 12 replies
  • 0 kudos

Resolved! Bills

I simply want to view my bills , cant find how to do that , if I go to "My 02" and view bills , it sends me back to a login page and I go round and round in circles.Why is something so obvious so hard to do ?

Resolved! My O2 usage is blank

Hello, I have recently joined O2, set up the My O2 app fine, it used to work but now when I come onto it the "usage" section on the homepage where it tells you data/minutes/texts is blank and look as if they are unable to load properly. This is quite...

Punit by Level 1: Joiner
  • 1406 Views
  • 4 replies
  • 0 kudos

Resolved! Problem with 02 App

I'm experiencing a problem with my 02 App. The 'Usage' section on the front homepage of the app, where it shows you how much data you have left, is totally blank and isn't loading properly. Everything else seems to work on the app just not data, minu...

Alexandra4 by Level 1: Joiner
  • 2398 Views
  • 12 replies
  • 0 kudos

Resolved! Payment

I am trying to pay my current bill but its not going through. This payment has to be taken today

Jen3169 by Level 1: Joiner
  • 916 Views
  • 3 replies
  • 0 kudos

The new 'My O2' Android app

I've just had my update through. It has some cool features. You can now see which of your contacts are on O2 and who are using the My O2 app. From My O2, you can send a message to that user. (Maybe this is RCS?) There's also a My O2 assistant called ...

Oxygen87 by Level 13: Prompter
  • 7123 Views
  • 64 replies
  • 1 kudos

My O2 account

Been trying to view data for the past few days but just getting an error message any ideals

2019-07-20.png
Baz by Level 4: Observant
  • 5220 Views
  • 20 replies
  • 0 kudos

Resolved! Data problem

Hello guys. I have a question. I check the app and i don t have Any idea Why i don’t have the data part. I check and it’s write something like : 0 mb of 0 kB left last 2 days ago i had 30gb.. Any idea what’s happening !??

Cristi by Level 1: Joiner
  • 980 Views
  • 3 replies
  • 0 kudos

Resolved! Free gift

Hi how do u claim my free gift?

Paulatid by Level 1: Joiner
  • 1672 Views
  • 4 replies
  • 0 kudos

My O2 update failure

The Google Play app today tells me there is an update for the My O2 app. But when I try to update, it shows itself downloading a 16.47MB update file but then immediately fails - it repeats the update download several times, then throes up a 'Can't in...

DavidB-E by Level 1: Joiner
  • 2306 Views
  • 7 replies
  • 0 kudos