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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! My o2 app not recognised ported number

When I go into my o2 app on the Web and want to go into my details it does not recognise my ported number it keeps saying its going to send a text to the now defunct O2 number how do I get around this so I can access my details with my ported number ...

Resolved! My O2 app updated?

My friend has the Galaxy S8 and her My O2 app is very different to mine. The app icon as well as the interface! Is there an update? Google Play on my Galaxy S10 is saying I'm on the latest version but my app hasn't changed since the day I got the pho...

Resolved! Email

Change my email

My O2 Website security

What happens if you login onto the My O2 website and when it asks you which number to send a security code to, you just click "Cancel" ?

Resolved! My O2 app - adding a number

I've recently added a sim only number to my family.. I can see the number and acct details if I log into the My O2 web site but it doesn't appear with the other numbers in the android O2 app.. I waited until the first bill bit still no sign.. the oth...

Resolved! My Bill

Jan 2019 Hello I can't see my Jan 2019 bill on my o2I need a breakdown of this bill for expenses

Resolved! Reverted to old My O2 App - cannot go back to new one

Hello,So I had the My O2 app which had aura and the new look, however, by mistake, I uninstalled it. So I went to the play store and installed anew, only to find the old version of the app on there which was lasted updated November last year.How can ...

Changing or adding numbers on family bot on or my o2 numbers bot on.

Hi douse anyone know will o2 ever put it on my o2 app that people like me can change or add numbers to the family or my o2 numbers bot on that do have it?

Resolved! trying to enter my 02 account.

Trying to access my 02 account. Password not working. I used the reset option, but still refuses to let me in to my account. Email is correct and recognised.

Resolved! password

hello,how do i change my password to my own password for my o2 acount,im a new customer rther the one i was given

O2

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