My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8815 Views
  • 1 replies
  • 1 kudos

Resolved! Finding my original bill

I have transferred to Giff gaff, and it seems that my login into o2 has been closed, and so I can’t get in to see my receipt for insurance purposes

add phone to my o2 app

I have a spare payg phone for the car and want to be able to top it up from my o2 app. How do i add the phone to the list of my devices. Thanks.

bayhead by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Myo2

Hi there! Took out a Sim only contract on Wednesday evening. Still awaiting my Sim. I have downloaded the Myo2 app which was working fine yesterday but now it won’t load any of my details etc. Tried logging in on my pc and via Safari but error keeps ...

ASD by Level 1: Joiner
  • 1077 Views
  • 3 replies
  • 0 kudos

Resolved! Trying to get age restriction off my phone

I have typed everything to get the age restriction of my phone as I'm not used to this new technology I'm stuck

Wecome1 by Level 1: Joiner
  • 762 Views
  • 4 replies
  • 0 kudos

Resolved! Additional line on account

Hi I wondered I've been with 02 for about five years would I be able to get an additional contract with an iPhone 11 Pro Max I've got the iPhone 11 pro nikki

NikkiMc78 by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Resolved! PAC CODE

Hello,Where do I request a pac code in my o2. I can only seem to find sim swap and not the switching section.

Essa by Level 1: Joiner
  • 504 Views
  • 1 replies
  • 0 kudos

Resolved! Recycling my old phone

I purchased my S20 plus and qualify for the £100 recycling offer but I am unable to recycle my old phone because you have closed the recycling centers. I am worried that I won't receive my money back and this was a large part of my decision to pre or...

Resolved! My O2

I recently joined O2 with a pac code. My O2 app is not working. Was working fine with the first 02 number provided, but now stopped once ported to my new ported number.Just says something went wrong when I try to look at my account. I have deleted th...

Shazzy by Level 1: Joiner
  • 855 Views
  • 4 replies
  • 0 kudos