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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Additional line on account

Hi I wondered I've been with 02 for about five years would I be able to get an additional contract with an iPhone 11 Pro Max I've got the iPhone 11 pro nikki

Resolved! PAC CODE

Hello,Where do I request a pac code in my o2. I can only seem to find sim swap and not the switching section.

I can’t view my bills on myo2 because my number is already used by another account.

I'm struggling to get onto myo2. When I put my mobile number in to get a code, put in the code, it says my number is already used by another account. I may have tried to set this up before but have no idea how to sort this issue and need to view the ...

Resolved! Recycling my old phone

I purchased my S20 plus and qualify for the £100 recycling offer but I am unable to recycle my old phone because you have closed the recycling centers. I am worried that I won't receive my money back and this was a large part of my decision to pre or...

Resolved! My O2

I recently joined O2 with a pac code. My O2 app is not working. Was working fine with the first 02 number provided, but now stopped once ported to my new ported number.Just says something went wrong when I try to look at my account. I have deleted th...

Email

My email address is leemac1985**Personal info** not leemac1985**Personal info** how do I change it

Changing My Name on o2

I’m wondering if it’s possible to change my name on o2

Why have I been charged £60 this month for adjustments

Wh have I been charged £60 on my o2 bill for adjustments

Resolved! Disney channel

Hi how do I get my six months Disney free with my o2 contract ?

Resolved! Change email

I’ve got my old email on this account for god knows how long and I’m about to order a new phone and I can’t access my old one and I want to update it to my new one but can’t find where to do this

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