Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Sensor not working

Hi, could you tell me if I'm still paying for my hand set is it still under warranty to repair the fault on my sensor. Thanks lorrain

Resolved! 300.00 gift card

I upgraded my s10 to the s22 today I was told I could claim the free 300.00 voucher aswell as I have upgraded to the unlimited package/contract but can't seem to find out where to apply for it can anyone help please ? As I'm really confused

Rewards

I want off rewards.Number phone [Personal information removed]

Resolved! Spending Cap

How can I add a spending cap to my account?

Resolved! My bill

I have a contract with you but I can't get in to my 02 and I just wanna know how much is left of my contract My name is miss Sharon Henry

Resolved! Adding second mobile number to "My O2"

Back again with another conundrum! I have two O2 PAYG numbers that I use for different purposes. One is registered to "My O2", and I have just been trying to add the second number. I click the "Add products and services" link, enter the other mobile ...

Resolved! Disney plus

Hi there, I wonder if you can help with a couple of questions: If I add Disney plus as an O2 Extra, do I need to be a Sky customer with access to Sky Q.. to be able to watch it on my iphone..? I pay a monthly sim only fee and I just used the text I f...

Resolved! Cancel Account

I already had a My O2 account, but I forgot about it and created a second one. How to delete one of them? I can't do it.

Get an error when trying to view previous bills via Billing History

I am trying to view previous bills via Billing History and I get this error below. I have cleared the cache, tried different browsers and tried from the app, with no success.An error has occurredFBTOIC113E The JSON response from the endpoint was not ...

Resolved! Paying bill

Im unable to use my phone for calls texts and data as I have been cut off however everything is saying is paid to date and can not pay any additional payments any ideas?

O2

Forum Posts