My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8049 Views
  • 1 replies
  • 1 kudos

Resolved! Query about bill

Hi I wanted to ask can I get my bill before date 

SAYYED by Level 1: Joiner
  • 390 Views
  • 2 replies
  • 0 kudos

Resolved! linking accounts

Hi , i am trying to link two my 02 accounts to become one. There is only one option to do this and not the option for when there are already 2 accounts. "bring in products from another account" option is missing ! can anyone help please

CJ5 by Level 1: Joiner
  • 630 Views
  • 3 replies
  • 0 kudos

Resolved! Leaving o2

Hi. I want to end my contract with you

O2 music

I've received a text message to say I'm entitled to 6 months free of o2 music, how do I set this up?

Goldie by Level 1: Joiner
  • 816 Views
  • 4 replies
  • 0 kudos

Resolved! Paper bills

How do i revert to paper bills as i need utility bill for insurance purposes.

Bill5505 by Level 1: Joiner
  • 651 Views
  • 1 replies
  • 0 kudos

Resolved! Wrong collection point

good afternoon. I’ve just ordered a new phone. And chose a store near me for click and collect. well the store O2 have assigned is in Castleford which I am unable to get to. how do I contact them to rectify this? I’m currently with Vodafone and just ...

MarkHill by Level 1: Joiner
  • 435 Views
  • 2 replies
  • 0 kudos

Resolved! Account numbrt

Where can you see your account number

mmcs by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Resolved! Add on £0 spend cap

Hi, I want to add £0 spend cap onto my device so there isn’t any extra charges at the end of the month, how do i do this? thank you !

Jay18 by Level 1: Joiner
  • 1010 Views
  • 1 replies
  • 0 kudos

Resolved! Lost SIM abroad

Hi, I lost my new phone and sim abroad. I have my old phone containing old sim. Can I reactivate that sim or do I need to order a new sim and wait until I return to the UK to get the new one?Thanks

TobyC1 by Level 1: Joiner
  • 544 Views
  • 3 replies
  • 0 kudos