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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Extras

How do I cancel an extra ( Disney plus )

phone not turning on galaxy a50

cant get my phone to turn on ?

Resolved! Forgotten password

My son has forgotten his password and security answer for his my O2 app, how does he reset them? Many thanks

Refund

Please may I have a refund on two premium numbers

Refund

Please refund two premium numbers

Resolved! Ending 02 contract

Hi, I’d like to end my 02 contract, how do I do this?

Ends contract

Hi on The 03/03/21 my contract ends i dont want to carry on anymore and could you send me a pukcode aswell.

Refund request

Please can you help. I have had to use my mobile on premium numbers as landline not working and waiting on engineer. Can I get a refund for charges made on these numbers

Lizzie1

Can you help with refund

Resolved! possible fraud

my message app has just informed me that I have just got a premium number on my phone.The phone hasnt been used during this time I havnt opened the message advice please

O2

Forum Posts

FAQs: My O2

Resolved! Extras

phone not turning on galaxy a50

Resolved! Forgotten password

Refund

Refund

Resolved! Ending 02 contract

Ends contract

Refund request

Lizzie1

Resolved! possible fraud

I recently changed the email address I use for acc...

pac number

Change of personal details

Rolling plan

Order confirmation