My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 2547 Views
  • 1 replies
  • 1 kudos

Resolved! Unable to access my account.

Hello,I wanted to contact a agent through the chat as I am hearing impaired. I went to press "mange your account 24/7" an error appears: 403 error, the request could not be satisfied. Request blocked. Generated by cloudfront (Cloudfront). Request ID ...

Maine87 by Level 2: Apprentice
  • 2788 Views
  • 12 replies
  • 0 kudos

Resolved! My o2

My Partner join O2 on Tuesday he can’t use the MyO2 app. 

Walan6uk by Level 1: Joiner
  • 410 Views
  • 2 replies
  • 0 kudos

Resolved! bank details

how do I change the bank account details and name from my dads to mine?

amelvan by Level 1: Joiner
  • 389 Views
  • 3 replies
  • 0 kudos

Resolved! Bills

I simply want to view my bills , cant find how to do that , if I go to "My 02" and view bills , it sends me back to a login page and I go round and round in circles.Why is something so obvious so hard to do ?

Resolved! My O2 usage is blank

Hello, I have recently joined O2, set up the My O2 app fine, it used to work but now when I come onto it the "usage" section on the homepage where it tells you data/minutes/texts is blank and look as if they are unable to load properly. This is quite...

Punit by Level 1: Joiner
  • 548 Views
  • 4 replies
  • 0 kudos

Resolved! Cancel

I want to cancel this number xxxxxxxxxxx please [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Darren2 by Level 1: Joiner
  • 564 Views
  • 3 replies
  • 0 kudos

Resolved! Problem with 02 App

I'm experiencing a problem with my 02 App. The 'Usage' section on the front homepage of the app, where it shows you how much data you have left, is totally blank and isn't loading properly. Everything else seems to work on the app just not data, minu...

Resolved! Payment

I am trying to pay my current bill but its not going through. This payment has to be taken today

Jen3169 by Level 1: Joiner
  • 460 Views
  • 3 replies
  • 0 kudos

The new 'My O2' Android app

I've just had my update through. It has some cool features. You can now see which of your contacts are on O2 and who are using the My O2 app. From My O2, you can send a message to that user. (Maybe this is RCS?) There's also a My O2 assistant called ...