on 12-06-2023 10:41
Hello,
I need to change the name of the account holder. The virtual assistant is not available.
Please advise how I can update these details.
Solved! Go to Solution.
on 12-06-2023 10:53
This is the info we have on Changing your name is here https://www.o2.co.uk/help/account-and-billing/changing-personal-details
However if it's changing name on a contract that's far more difficult and you need to call O2 on any number Guide: How to find help & contact O2
Veritas Numquam Perit
on 12-06-2023 10:53
This is the info we have on Changing your name is here https://www.o2.co.uk/help/account-and-billing/changing-personal-details
However if it's changing name on a contract that's far more difficult and you need to call O2 on any number Guide: How to find help & contact O2
Veritas Numquam Perit
on 12-06-2023 10:55
You will have to contact O2 by phone or social media.
Although you can change the address or contact details easily the name is a different matter if you are under contract as a credit check was done in that name
Message O2 on
Facebook (https://o2uk.co/O2CFB)
(https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.
Or ring 202 from your mobile