My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1 replies
  • 1 kudos

Changing name on O2

Hi, I would like to change my name on My O2 and for the emails I receive from O2 but keep my billing name the same. Can I do this and if yes, how?

GeorgeH by Level 1: Joiner
  • 1 replies
  • 0 kudos

printing my bill

I have been trying to print my bills for the last few months. I can usually print them by clicking the print latest bill or print older bills. When Click on these links it just come up with a new window saying '404 not found' ive log out and loged ba...

sarahcook by Level 1: Joiner
  • 1 replies
  • 0 kudos

SIM card

I am unable to make and receive calls I have put the Sim card in another phone and it's still not working

Ladyjane by Level 1: Joiner
  • 1 replies
  • 0 kudos


I am trying to port my old number (from an O2 business a/c via DAISY). I have my PAC number (which is about to run out), O2 is not picking up phone and I am getting nowhere online. Message is that the account is not recognised. Contract through Carph...

RIMJ by Level 1: Joiner
  • 2 replies
  • 0 kudos

Network problems

Anyone else having problems with voice calls? I have full signal, O2 says network is running, other O2 phones in house are working but my SIM on't call in any phone I put it in. Worked fine last night.

StB by Level 1: Joiner
  • 1 replies
  • 0 kudos

live chat

Is the live chat working?

luke552 by Level 1: Joiner
  • 11 replies
  • 0 kudos

Resolved! Disney+

I've upgraded and got Disney+ as a free extra til November. I can see it in My O2 and I've registered for Disney+ but I've got no promotional code to enter so I don't pay. Currently on the 7 day free trial but will have to pay £5.99 after this which ...

Em4 by Level 1: Joiner
  • 3 replies
  • 0 kudos

My o2 Page error

New customer here... whenever I click "My o2" I'm met with Error 500 "It looks like something's gone wrong"not sure what to do... the "contact us" page doesn't let you contact o2.

M-S by Level 1: Joiner
  • 4 replies
  • 0 kudos

Full device memory

Hello. The o2 chat seems to be out of action at the moment, can anyone answer my question. My Samsung Smart phone tells me the my 'device memory is almost full'....'clear cached data for all apps'. I only use whatsapp but its my partner's old phone s...

Customer Services

Afternoon all, Does anyone have a phone number for Customer Services please? They seem to deliberately make it hard to actually talk to a real person. Not such a good experience when dealing with a phone company. Thanks

Switcher by Level 1: Joiner
  • 3 replies
  • 0 kudos