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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! International Bolt On while Roaming

Hi there, I have a Plus Plan and an International Bolt On. If I make a call to Mexico landline while Roaming in France with the International Bolt On, how much will this cost per minute? My understanding is that the plus plan lets me roam in Europe a...

Resolved! o2 travel inclusive zone

does my new plan include that

Can’t log into my app

I am unable to log into my My O2 application and I’ve already reset the password multiple times.

Resolved! PAC numbers

I would like the PAC numbers for the mobiles on my account xxxxxxxxxxx and xxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

my upgrade

i have just been on the phone with 02, i have upgraded my contract to a sim only plan 30gb plus. i was told and saw on the website that this would include my current £5.99 Disney + along with one other extra. my Disney plus has just been cancelled an...