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netwerk proplem

Simche5685
Level 1: Joiner
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on ‎15-11-2023 13:56

on ‎15-11-2023 13:56

phone voice  dropping to 3g from 4g

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Enlli
Level 69: Guiding Light
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‎15-11-2023 14:10 - edited ‎15-11-2023 14:11

‎15-11-2023 14:10 - edited ‎15-11-2023 14:11

Is this when you make a call? If so you do not have 4G Calling enabled (not available on PAYG)

https://www.o2.co.uk/connectivity/wifi-and-4g-calling#:~:text=All%20the%204G%20and%205G,firmware%20f....

If it's not that then

Guide: How can I sort out my network issues? 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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