Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

bill payment date

how can I change the date that my payment is made by direct debt? I took out the contract at the beginning of the month hoping that I would be charged at the beginning of the month but this is not the case

Phone upgrade

I recently upgraded to an iphone 15 pro, I am trading my old phone in, when and how do I return it to you. Can you check that this was the deal I opted for please

Resolved! Tarrif

Why did my tariff not reduce once my device was paid for

Resolved! Out of contract term?

I've received an SMS to tell me I'm currently out of my contract term. I can choose to stay on the same tariff or switch to another provider.I've visited my O2 account and can't find any reference to this at all.Maybe this message is some sort of sca...

Resolved! Outbound calls

Dear O2, is it possible to get my outbound calls for April 2023? So all my outgoing calls and text messages are listed?thanks

Cannot log in to my o2

Unable to log into my o2.

My o2

Error each time I try to log into my 02

Resolved! i need to call O2 from the EU (outside UK) about my bill - what number do i dial?

i need to call O2 from the EU (outside UK) about my bill - what number do i dial?

Device deactivated

I have been trying to get through to o2 and their team since not being able to use my number. I have been in hospital for the past 2 weeks and not understanding what has been going on. Can a consultant find a way to speak to me please

STAC Code

Im trying to leave my old network, theyve given me a STAC code, the form ive tried filling out that requires this STAC code currently doesnt work. Ive contacted customer support, theyve told me I need to speak to my old network to cancel my contract ...

O2

Forum Posts