Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! My o2

I'm trying to log on to my o2, how do I do it?

Resolved! increase charge for sim only mobile plan

how much money will o2 charge me when price is increased

Resolved! Switching sim

I’ve switched to another provider- has this cancelled my 02 account

Resolved! How to save rewards

O2 seems unnecessarily complicated. Takes me half an hour to do anything including finding these boards. Always go round in circles forever signing into things and can never find anything. Every step is whole big question and answer. My next question...

Resolved! lost phone/not able to access o2 account

hi, i have unfortunately lost my phone. i am therefore trying to log into my o2 through my friends phone. however it’s not working and is saying i’m unable to access my account. this is problematic because i am currently in guatemala so am unable to ...

Deleting my account

I want to delete my account, how to make it happen?? Thanks. Lai

Resolved! My name and email address are spelt wrong

My name and email are spelt wrong on account

Resolved! Billing address

Hi, I need to update my billing address on my account. It doesn’t seem to be working on the app. Can you let me know how I can update this?

Call customer service

What is the number, short number to call 02, to speak to a person

Resolved! Cannot access MY02

I get an error saying "oops there's been a problem....sometimes it can take 48 hours". My sim has been active for almost 2 weeks. I just want to log in and see my data usage.

O2

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