My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 14237 Views
  • 1 replies
  • 1 kudos

I am paying for something I’ve never received

Hello, I have a tablet I am paying for and have never received a SIM card for it so unable to use data etc but I am paying every month for it? Can this be looked into?

refund6 by Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! I think someone it's trying to duplicate my account

Hi there, I've tried to log in app My O2, to see my bills, I've started my data to be sure it's gone log me in automatically, but for some reasons the app didn't do that for me. Because I couldn't remember my password, I've reset the password, but fo...

Xantulis by Level 1: Joiner
  • 515 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 app suddenly not working

 I have been an O2 customer for more years than I can remember but recently I’ve not been able to access the My O2 app. Same handset I’ve had for the last three years, same email address, same phone number but all of a sudden just can’t access anythi...

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SamWise76 by Level 1: Joiner
  • 19825 Views
  • 14 replies
  • 1 kudos

Help with O2 open

Hiya, I’ve tried several times to upload a payslip from the last three months to get my O2 open teacher discount. It’s failed both times because it says it’s not from the last three months but it is. Help? Thanks

Kat3093 by Level 1: Joiner
  • 574 Views
  • 1 replies
  • 0 kudos

Resolved! my bill

how do I SEE MY BILL AND ALL USEAGE PLEASE

Sally17 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

Billing

I need a VAT invoice, I request that when my bills are paid a VAT invoice is issued.Issuing an invoice that states “this is not a VAT/tax invoice” in theory does not create a tax point because it is not a VAT invoice and so the tax point shifts to wh...

O2 app

My app isnt working. It keeps saying it is unavailable to me right now has said that for 3 months

Lj7 by Level 1: Joiner
  • 451 Views
  • 1 replies
  • 0 kudos