My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8340 Views
  • 1 replies
  • 1 kudos

end of minimum contract term

Text message from 02 saying my minimum contract term is coming to and end. I wish to stay on same contract do I have to inform 02 or will this be done automatically?I am sim only, pay monthly by d/d and ex virgin mobile customer

PB41 by Level 1: Joiner
  • 484 Views
  • 1 replies
  • 0 kudos

Resolved! Scam

I have received a voice mail to ask me to put in a four digit code to be able to look at my emails?Is this a scam

Matag13 by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Name change

Hello I would like to request a name change for my account because I've made a mistake and want to correct it but my O2 is not available yet

JoannaW by Level 1: Joiner
  • 299 Views
  • 2 replies
  • 0 kudos

Upgrade

Hi, I am looking for some help. I have made changes to my airtime plan in February this year. I have had a look at my contract for my phone and it looks like its up around the 30th July this year. I took out a 3 year contract with Virgin at the time,...

Brian22 by Level 1: Joiner
  • 272 Views
  • 3 replies
  • 0 kudos

Resolved! PAC code

I can’t access where to input pac code to transfer number from old device to o2

wifi range

i have the ALCATEL POCKET HOTSPOT 4G for my home broad band with unlimited sim card data package and i am getting about 29 mbps speed from where i live postcode [removed], the issue i have is the wifi range is very poor around my house and it does no...

getyers by Level 1: Joiner
  • 474 Views
  • 6 replies
  • 0 kudos

Bill payment

I want to pay my. Bill   But I can’t acces to my account 

Ricardov by Level 1: Joiner
  • 309 Views
  • 3 replies
  • 0 kudos

My O2 app

Cannot access my account on the app. Been longer than 48 hours 

Josh1257 by Level 1: Joiner
  • 317 Views
  • 2 replies
  • 0 kudos