Solved: app

b4u2 · ‎08-11-2017

just signed into my o2 app and i don't see any options to check my data usage

only see 2 options one is manage my o2 wifi and other is find a hotspot

please help me access my account information?

MI5 · ‎08-11-2017

I believe there is a different app platform for business to normal consumer.
https://www.o2.co.uk/business/myo2business

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-11-2017

Is it a mobile broadband sim?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

b4u2 · ‎08-11-2017

no not at all regular sim.

i am a business customer.

Anonymous · ‎08-11-2017

You may have to call your account manager on 8002

MI5 · ‎08-11-2017

I believe there is a different app platform for business to normal consumer.
https://www.o2.co.uk/business/myo2business

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-11-2017

Normally they would have to send you a temporary password via Royal Mail.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎09-11-2017

Hi @b4u2, any progress yet with accessing your account info? As mentioned in the link and info provided above, you'll need to contact your O2 Business contact to start using My O2 Business if you haven't registered for it yet. Let us know how you get on!

b4u2 · ‎27-08-2018

no

Cleoriff · ‎27-08-2018

@b4u2 wrote:
no

No luck after 9 months?

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