cancel
Showing results for 
Search instead for 
Did you mean: 

You don't have any products or services in this My O2 account.

Anonymous
Not applicable

I have a new phone/contract with o2 which I got on Friday (purchased from mobiles.co.uk).  Each time I log in I just get the error 'You don't have any products or services in this My O2 account.'

 

Is this common for new accounts?

Message 1 of 12
4,621 Views
11 REPLIES 11

MI5
Level 94: Supreme
  • 150595 Posts
  • 645 Topics
  • 28688 Solutions
Registered:
Yes, that confirms you were logging into your old account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 12
950 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Nice one @Anonymous! 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? :slight_smile:
signature

Message 12 of 12
945 Views