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You don't have any products or services in this My O2 account.

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Anonymous
Not applicable

on ‎11-12-2017 10:21

on ‎11-12-2017 10:21

I have a new phone/contract with o2 which I got on Friday (purchased from mobiles.co.uk).  Each time I log in I just get the error 'You don't have any products or services in this My O2 account.'

 

Is this common for new accounts?

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MI5
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on ‎12-12-2017 15:46

on ‎12-12-2017 15:46

Yes, that confirms you were logging into your old account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Martin-O2
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on ‎12-12-2017 16:21

on ‎12-12-2017 16:21

Nice one @Anonymous! 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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