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You don't have any products or services in this My O2 account.

Anonymous
Not applicable

I have a new phone/contract with o2 which I got on Friday (purchased from mobiles.co.uk).  Each time I log in I just get the error 'You don't have any products or services in this My O2 account.'

 

Is this common for new accounts?

Message 1 of 12
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MI5
Level 94: Supreme
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Registered:
Yes, that confirms you were logging into your old account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 12
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Martin-O2
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Registered:

Nice one @Anonymous! 

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Message 12 of 12
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