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Xbox & Google Play declining o2 as payment method

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DannyLeeDawber
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‎18-06-2024 20:33

‎18-06-2024 20:33

I'm having issues using o2 as payment method for XBOX and Google Play it's declining despite my bill being paid and I haven't reached my spending cap please help

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MI5
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‎18-06-2024 20:39

‎18-06-2024 20:39

@DannyLeeDawber 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150595 Posts
  • 645 Topics
  • 28688 Solutions
Registered:

‎18-06-2024 20:39

‎18-06-2024 20:39

@DannyLeeDawber 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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DannyLeeDawber
Level 1: Joiner
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‎18-06-2024 20:42

‎18-06-2024 20:42

Ok I will try doing that tomorrow then thank you :slight_smile:

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MI5
Level 94: Supreme
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Registered:

‎18-06-2024 20:44

‎18-06-2024 20:44

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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