My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8724 Views
  • 1 replies
  • 1 kudos

Changing email

Hi All, Does anyone know how to change the email address linked to your My O2 Business account? Our account email address is a member of staff's name who no longer works for the company so we'd like to change it. Many thanksCarly

C4R1Y by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Resolved! Urgent inquiry

Is there a way to download my O2 app outside of the UK as i am currently in Egypt so i cant download it here through google store? Also, as I am also currently in Egypt, having the bundle tariff of 10£ (8GB) and roaming is not working. I have the roa...

Dee_Gray2 by Level 1: Joiner
  • 363 Views
  • 2 replies
  • 0 kudos

Resolved! Pay my final bill

I cannot log in to MyO2 app, in my account on the website is empty, so I cannot see my final bill and pay for it.

Annon1 by Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t make any calls

Three members of my family can’t make or receive any calls today while in our property. If we go outside, then we connect to the network and can do this. I’ve called o2 who have confirmed that there is nothing wrong. O2 have said to switch to airplan...

Deactived account

Hello, i was recently disconnected from my MyO2 account and im unable to make payment for my contract. I wanted to contact 02 to make this possible

09gamag1 by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

phone account with 02?

Please can you confirm if my daughter's / child's phone (************) is on 02 network as we are troubling to locate it and not clear from my husband's bill? Thank you [Mod edit: Please do not share personal details as your posts are visible to the ...

Mike1965 by Level 1: Joiner
  • 408 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch

Hello I ordered a watch last week and chose the option to get the air buds with it for £20 I haven’t received a text about this?

Megan38 by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos