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Which Payment Method?

Crash1
Level 1: Joiner
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I've just set up a new pay monthly account. Account No: [MOD EDIT: Personal info removed]

I've completed a DD mandate but you also took my Amex card details. Which one of these will you be using for billing and how do i put a stop on the other one?

Thanks

Pete

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MI5
Level 94: Supreme
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@Crash1 

I assume the Amex payment is your upfront cost as bill payments are taken by direct debit.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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